Terms and Conditions

Cancellations:

Customers are required to cancel their order within 24 hours of purchasing.

CHANGES TO THIS POLICY:

Shannonbrook Farm may make changes to this policy at any time. Our website may be updated and this policy should be reviewed by customers frequently.

DELIVERY:

Shannonbrook Farms accepts no responsibility for orders delivered to an incorrect address due to customer error. If your address needs to be changed once your order is placed, please email us ASAP at info@shannonbrookfarms.com.au and we will do our best to get your order delivered to the new address. We accept no liability for the loss or deterioration of any orders once they have been delivered. It is the customer's responsibility to ensure there is a secure location where your box can be left, should you not be home.

Customers must get in contact with us via email info@shannonbrookfarms.com.au within 24 hours if they have received an incorrect order. We will take reasonable steps to rectify the situation by either replacing your meat or offering store credit for your next order.

Failure to comply with these policies can result in no replacement or store credit.